Contact & Help

How can we help?

Common Questions

Access Idaho processes payments for a number of State and Local government agencies. A few examples of the types of transactions we process would include vehicle registrations, driver’s license renewal, property tax, professional license renewals, unemployment insurance, and taxes. If you’re having trouble remembering a specific payment, contact us and we will gladly locate the payment for you.
You can regain access to your Access Idaho Account by visiting https://www.accessidaho.org/account and clicking either the “forgot username” or “forgot password” links.
These decals are mailed out directly from the issuing agency. For vehicles, you’ll need to contact the auto-licensing office of the county in which your vehicle is registered. A list of offices can be found on the ITD website.

For recreational vehicles, contact the Department of Parks and Recreation. They can be reached at 208-334-4199.
Unfortunately, it is against our policy to issue refunds without the authorization of the agency to which the payment was made. Please contact the agency directly to initiate the refund process.